Legal advice and disclaimer

  • Information regarding data protection
    Wolf GmbH takes the protection of personal data and the privacy of individuals very seriously. For this reason, we would like to explain how we protect your privacy when you supply us with personal data. We do, of course, comply with all legal requirements regarding data protection. In matters of security we employ technical and organisational security measures to protect your data in the best possible way against any accidental or intentional manipulations, loss, destruction or access by unauthorised persons. We seek to continuously optimise these security measures in line with technical developments as and when they occur.

    Personal data
    Personal data is information that may be used to discover your identity. It includes information such as your correct name, address, postal address, telephone number and, where applicable, your date of birth and contract data. Information which is not directly linked to your actual identity, such as websites or the number of users of a site is not encompassed by the term "personal data".

    Anonymised data
    If you visit our website, our web servers will automatically store the following information as standard: the name of your Internet service provider, the website from which you visited us, the web pages you viewed on our website, the browser and operating system used, as well as the date and duration of your visit. We will only analyse this data for statistical purposes and only in anonymised form in order to optimise our Internet content, to increase the attractiveness of our website and to improve the performance and content of our website for you.

    Use of personal data
    As a general principle, we will only use the personal data provided by you for purposes of responding to your queries, dealing with your orders and giving access to certain information and offers. We will only process and use your data for the purposes of providing advice and market research with your express consent. Pursuant to sec. 28 IV of the German Federal Data Protection Act [German acronym: BDSG], you have a right of objection to the use of your data for advertising purposes or market research, which you may exercise at any time. In addition, for purposes of customer relations it may be necessary for us to use this personal data to inform you about current offers from Wolf GmbH for which you might be eligible. This is intended specifically to help us meet your demands and requirements in the best possible way.

    Right of information
    We hereby inform you that upon application and free-of-charge, you are entitled to receive information regarding the personal data we have stored about you. If, due to error or data being out-of-date, we hold incorrect information about you, we will, of course, amend such data upon request. In addition, you are, of course, at liberty to ask us to delete your data provided that no legal requirements militate against doing so (in particular with respect to invoicing and compliance with bookkeeping rules).

     

    OS-platform

    This site has been set up by the EU to help unsatisfied customers. You can use it to make a complaint about a good or service you bought over the internet and find a neutral third party ("dispute resolution body") to handle the dispute. http://ec.europa.eu/consumers/odr

  • Use of cookies
    A cookie is a small text file which our website places on your hard drive. Cookies do not cause any damage to your computer. The cookies from our website do not collect any personal data whatsoever. We would point out to you that you can de-activate the use of cookies at any time via your browser settings. Cookies are particularly useful to you, because they save you the trouble of entering data multiple times and make it easier for you to transmit specific content.

    Click here to decline cookies

    Links to other websites
    Our website contains links to other websites. However, this data protection notice does not cover such other providers. Thus, we do not bear responsibility if other providers fail to comply with data protection laws. We disclaim all responsibility for the correctness, timeliness and completeness of the information contained therein.

    Contacts
    If you should have any questions, requests or comments on the topic of data protection, please contact our data protection officer at
    datenschutz@wolf-heiztechnik.de.

    Trademarks
    Trademarks on our website are protected trademarks of Wolf GmbH. This applies in particular to our Wolf logo.

    Liability
    We hereby assure you that this website has been compiled with the greatest of care. Nevertheless, we are unable to guarantee that this website contains no errors or that some information is not depicted in a sufficiently precise manner. We thus disclaim any and all liability for damage or losses arising directly or indirectly from the use of our website, provided such damage or losses are not the result of intentional acts or gross negligence.
     
    Google Analytics
    This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that permit us to analyse your use of the website. The information generated by the cookie regarding your use of the website (including your IP address) is transmitted to a server of Google in the United States and stored there. Google will use this information to analyse your use of the website, to compile reports on website activities for the website operators and to render other services relating to website use and Internet use. Google may, in certain circumstances, also transmit such information to third parties, where this is required by law or where third parties process such data at Googleís direction. Google will not under any circumstance link your IP address with other Google data. You can prevent installation of cookies by setting your browser software accordingly; however, please be aware that you may in certain circumstances be unable to fully use all of the functionalities of this website as a result. By using this website, you are confirming your agreement with Googleís processing of the data Google has collected regarding you in the manner described previously and for the purposes described above.
    If you do not wish that any direct, personal data regarding you is transmitted to the web analysis service of Google Inc., please use this de-activation add-on, provided by Google at "http://tools.google.com/dlpage/gaoptout?hl=de". If, in addition, you do not wish any user profiles to be created under a pseudonym, you may at any time object to such profiles with respect to future use.
    Likewise, you may at any time make use of your general right to object to future advertising. In light of the debate regarding the use of analytical tools with complete IP addresses, we would like to inform you that this website uses Google Analytics with the extension "_anonymized()" and that your IP addresses are thus only processed in abbreviated form in order to rule out any potential direct personal identification of users.